John Turner Posted March 14, 2023 Share Posted March 14, 2023 I have had an account for over a year, but have used it seldom as our mountain property is still in work. I get milling notices but cannot login to my account online. I have requested password reset but did not receive a reply either in email or text (tried both). Quote Link to comment https://starlinkforum.net/topic/702-cant-login-to-starling-account-no-password-reset-messages/ Share on other sites More sharing options...
John Turner Posted March 14, 2023 Author Share Posted March 14, 2023 Could it be that I have been paying monthly this whole time, but due to a lack of logging in and using the setup needs to be re-run? And my login credentials are expired? Quote Link to comment https://starlinkforum.net/topic/702-cant-login-to-starling-account-no-password-reset-messages/#findComment-1788 Share on other sites More sharing options...
RicochetStarlink Posted March 15, 2023 Share Posted March 15, 2023 I'd suggest sending an email to starlinkresolutions@spacex.com with a detailed description of your issue. Include your Kit number (it should be on the box the Starlink kit was shipped in), your name, email address, and physical address. Good luck! Quote Link to comment https://starlinkforum.net/topic/702-cant-login-to-starling-account-no-password-reset-messages/#findComment-1792 Share on other sites More sharing options...
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