Michelle Adam Posted March 15 Share Posted March 15 I created a new account on 3/10 and signed up. I was in and opened a ticket to resolve my tax exempt status. I an absolutely sure I have the email and password correct, but I am unable to log in. It keeps saying INVALID CREDENTIALS. There is not way to contact anyone to resolve this. I am tempted to return it all! How do I get access to my account. Michelle Adam Quote Link to comment Share on other sites More sharing options...
RIcochet Posted Friday at 01:52 AM Share Posted Friday at 01:52 AM If you cannot open a Starlink support ticket (https://support.starlink.com/), then send an email with as much detail as possible to starlinkresolutions@spacex.com. Either way, someone should get back to you to help you fix this issue. Quote Link to comment Share on other sites More sharing options...
omeSz Posted Saturday at 11:51 PM Share Posted Saturday at 11:51 PM It's all subjective, but I feel like this has happened to me too in the past, some months ago. I'm a guy with my own method of password so i'd never forgot, but they said i put invalid credentials anyway. But it wasn't a big deal, i just follow the reset password through the email, and then still use my password method. hasn't got any credentials problem since. 1 Quote Link to comment Share on other sites More sharing options...
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