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Unable to reset password

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I created a new account on 3/10 and signed up.  I was in and opened a ticket to resolve my tax exempt status.  I an absolutely sure I have the email and password correct, but I am unable to log in.  It keeps saying INVALID CREDENTIALS.  There is not way to contact anyone to resolve this.  I am tempted to return it all!


How do I get access to my account.

Michelle Adam

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It's all subjective, but I feel like this has happened to me too in the past, some months ago. I'm a guy with my own method of password so i'd never forgot, but they said i put invalid credentials anyway. 
But it wasn't a big deal, i just follow the reset password through the email, and then still use my password method. hasn't got any credentials problem since. 

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