Michelle Adam Posted March 15, 2023 Share Posted March 15, 2023 I created a new account on 3/10 and signed up. I was in and opened a ticket to resolve my tax exempt status. I an absolutely sure I have the email and password correct, but I am unable to log in. It keeps saying INVALID CREDENTIALS. There is not way to contact anyone to resolve this. I am tempted to return it all! How do I get access to my account. Michelle Adam Quote Link to comment https://starlinkforum.net/topic/704-unable-to-reset-password/ Share on other sites More sharing options...
RicochetStarlink Posted March 17, 2023 Share Posted March 17, 2023 If you cannot open a Starlink support ticket (https://support.starlink.com/), then send an email with as much detail as possible to starlinkresolutions@spacex.com. Either way, someone should get back to you to help you fix this issue. Quote Link to comment https://starlinkforum.net/topic/704-unable-to-reset-password/#findComment-1800 Share on other sites More sharing options...
omeSz Posted March 18, 2023 Share Posted March 18, 2023 It's all subjective, but I feel like this has happened to me too in the past, some months ago. I'm a guy with my own method of password so i'd never forgot, but they said i put invalid credentials anyway. But it wasn't a big deal, i just follow the reset password through the email, and then still use my password method. hasn't got any credentials problem since. 1 Quote Link to comment https://starlinkforum.net/topic/704-unable-to-reset-password/#findComment-1811 Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.