Michelle Adam Posted March 15 Share Posted March 15 I created a new account on 3/10 and signed up. I was in and opened a ticket to resolve my tax exempt status. I an absolutely sure I have the email and password correct, but I am unable to log in. It keeps saying INVALID CREDENTIALS. There is not way to contact anyone to resolve this. I am tempted to return it all! How do I get access to my account. Michelle Adam Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted March 17 Share Posted March 17 If you cannot open a Starlink support ticket (https://support.starlink.com/), then send an email with as much detail as possible to starlinkresolutions@spacex.com. Either way, someone should get back to you to help you fix this issue. Quote Link to comment Share on other sites More sharing options...
omeSz Posted March 18 Share Posted March 18 It's all subjective, but I feel like this has happened to me too in the past, some months ago. I'm a guy with my own method of password so i'd never forgot, but they said i put invalid credentials anyway. But it wasn't a big deal, i just follow the reset password through the email, and then still use my password method. hasn't got any credentials problem since. 1 Quote Link to comment Share on other sites More sharing options...
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