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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

gen 2 dish won't power up


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I just received the kit and followed the instructions carefully but the dish won't power up.  There is a light on the router.  When I fist went to settings homewifi showed up as the ssid of the wifi .  I did a factory reset of the router and then starlink showed up.  The dish has never powered up  I unplugged and checked both ends of the cable but no luck.  Is it possible they sent me a used unit.  I don't understand why homewifi showed up as the ssid.  Homewif was locked by a password that was already set.  Any help would be greatly appreciated.  Thank you.

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  • 6 months later...

I’m having exactly the same issue. It worked for about one hour, and then stopped   I’ve reset the router multiple times but I am not getting any power to the Dish and I’ve checked it multiple times in regards to the wire connection.  

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