Confucian Posted May 9, 2023 Share Posted May 9, 2023 Hi I have 2nd gen Router and Dish but im having problems signing up for a new account. I go through all the screens ok until it comes to paying. The web site says "Further Authentication Required" then just times out. I have spoken to my Bank and it appears the web site has a problem with "SCA Security" and I need to speak to the Vendor which is not possible as no phone number available. Help Needed Mick Quote Link to comment https://starlinkforum.net/topic/754-problem-paying-for-new-service/ Share on other sites More sharing options...
RicochetStarlink Posted May 10, 2023 Share Posted May 10, 2023 To to the Starlink Support website (https://support.starlink.com), search the support topics for anything related to payment. Open the topic and click the 👎 button. This will open the form to create a new support ticket. Alternatively, you can send an email to starlinkresolutions@spacex.com. In either case, allow at least a 7-10 days for a response. Quote Link to comment https://starlinkforum.net/topic/754-problem-paying-for-new-service/#findComment-1980 Share on other sites More sharing options...
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