Confucian Posted May 9, 2023 Share Posted May 9, 2023 Hi I have 2nd gen Router and Dish but im having problems signing up for a new account. I go through all the screens ok until it comes to paying. The web site says "Further Authentication Required" then just times out. I have spoken to my Bank and it appears the web site has a problem with "SCA Security" and I need to speak to the Vendor which is not possible as no phone number available. Help Needed Mick Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted May 10, 2023 Share Posted May 10, 2023 To to the Starlink Support website (https://support.starlink.com), search the support topics for anything related to payment. Open the topic and click the 👎 button. This will open the form to create a new support ticket. Alternatively, you can send an email to starlinkresolutions@spacex.com. In either case, allow at least a 7-10 days for a response. Quote Link to comment Share on other sites More sharing options...
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