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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

StarLink SMTP settings required


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Just a short & sweet 1st post  (cooee everyone from downunder)

I just need StarLink's SMTP settings, so I can send emails from my Thunderbird once again

I am sick & tired of responding using ProtonMail only to be told I am not me as I am from another email address

So I want to go back to what I have done since 2004, and that is use Thunderbird to send all my different emails from.

 

And while I have everyone here, or some at least.  What is the plastic raincoat for 'dishy' for?  I thought 'dishy' was waterproof

I think it may have come with the pipe adaptor, but my memory is not the best these days; it is the same colour thou

 

have a good 1    😛

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Starlink doesn't have any SMTP settings because Starlink does not provide email accounts to customers. You will need to go to the provider for each of your email accounts and find the providers SMTP settings for use in Thunderbird.

I switched to ProtonMail more than a year ago. I configured ProtonMail to REPLY to each of my email addresses as if the email was sent from that address. In addition, I can choose to send email as a particular email address. 

I loathe having multiple email accounts. When I switched to ProtonMail, I auto-forwarded everything else to my ProtonMail address. I also started switching all of my online accounts -to use my new ProtonMail address -- slowly but surely. 

The whole point of ProtonMail is privacy. If all you are doing is forwarding other email addresses to Proton, the provider of each email address (e.g., Google for Gmail), has access to the content of your email once it passes through their servers. I switched to ProtonMail to stop exactly that.

If you aren't going to switch over to ProtonMail completely, then it may not be the right solution for you. Just sayin'... 😉

As for a Dishy "plastic raincoat..." never seen or heard of such. I've heard about a custom, heavy-duty(-ish?) bag for transporting Dishy when moving it, but no "raincoat". You are correct, in that, Dishy is indeed rain-proof and, in fact, pretty much all-around weather-proof. Not sure what purpose a "raincoat" would serve...

Hope that Helps

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Thank you for that RicochetStarlink

I use Proton Mail to reply to emails ATM because I can't use my Thunderbird

I have several ProtonMail addresses & they go to Thunderbird, the opposite way to you

I have too many emails that I have kept since 2004 & I can't transfer it all to ProtonMail,

I am too old to do that stuff now with my bad memory too

 

Why doesn't StarLink have SMTP server settings?  Not everyone uses ProtonMail?

It is not up to the email client to provide the SMTP server, it is up to the ISP/RSP to provide it as they provide the internet

I have had this argument for months now.  Just take it from me, I win the argument.  I even won over a tech from my last ISP after the 2 previous idiots didn't know better.  I have used the ISP's SMTP server since 2004 & my email's tech wrote me an email to give to my last ISP's tech to say it was up to the ISP to provide the SMTP server, not the company that supplies the emails.  Just think of it, OK.  The email client just supplies the email.  The ISP?RSP supplies everything to do with the internet, which the SMTP is part of as you are trying to use the net to send a piece of data (email)

This raincoat ain't strong enough to carry 'dishy', maybe to carry some cables, that is all

Is it normal for StarLink support to take 3 weeks to not answer my question?  And I am a new install!  What happens if it was something important, like, I can't connect, or something

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@the_Unforgiven,

I'm not sure why you are using ProtonMail in this way as it seems to defeat the whole purpose of using a highly secure email service like ProtonMail... but, to each his own. 😉

12 hours ago, the_Unforgiven said:

Why doesn't StarLink have SMTP server settings?  Not everyone uses ProtonMail?

It is not up to the email client to provide the SMTP server, it is up to the ISP/RSP to provide it as they provide the internet

I have had this argument for months now.  Just take it from me, I win the argument.  I even won over a tech from my last ISP after the 2 previous idiots didn't know better.  I have used the ISP's SMTP server since 2004 & my email's tech wrote me an email to give to my last ISP's tech to say it was up to the ISP to provide the SMTP server, not the company that supplies the emails.  Just think of it, OK.  The email client just supplies the email.  The ISP?RSP supplies everything to do with the internet, which the SMTP is part of as you are trying to use the net to send a piece of data (email)

This raincoat ain't strong enough to carry 'dishy', maybe to carry some cables, that is all

Is it normal for StarLink support to take 3 weeks to not answer my question?  And I am a new install!  What happens if it was something important, like, I can't connect, or something

First off, I'm not sure what you are referring to with the acronym "RSP". Would you mind elaborating on that?

Historically, many (most?) ISPs have provided email service (i.e., a POP/IMAP/SMTP server) to their Internet customers, there is no requirement for them to do so. In fact, with the rise of stand-alone email providers like GMail, Hotmail, Yahoo! Mail and, in recent years, privacy-focused email providers like ProtonMail, fewer and fewer Internet users rely on -- or even want or need -- the email services provided by their ISP. I haven't used an ISPs email service in literally years.

Truly, there is no need for an "argument" and no one has to "win" on the subject of whether any particular ISP also provides email services. The Internet is all about choice... for you... for me... for every user of the Internet. If you choose to rely on an ISP's email service, then, when you change ISPs, your email address will change... or, at least, you will have a new email address to add to your collection of "...too many emails that I have kept since 2004..."

Regardless, Starlink does not offer email services at this time. Whether that will change in the future is anyone's guess. However, I am quite sure that their mission to bring high-speed Internet connectivity to remote, underserved parts of the world will continue to be there focus. Right now, they have more than they can say grace over just wih that mission. IMO, offering email services would just be a distraction for Starlink.

As for the length of time required to get a response from Starlink Support after opening a ticket, it is not uncommon for Starlink Support to take 7-10 business days (i.e., 1½-2 calendar weeks) to provide an initial response to a ticket. Once engaged, they seem to be responsive. That is my experience and, as I am hearing, the experience of other customers as well. 

Keep in mind that Starlink is creating an ISP network using technology that never existed before they started. New technology always, always, always has hiccups and fits and starts (i.e., it's guaranteed). At the same time, Starlink's satellite network and customer base are both growing rapidly. The very facts that (a) Starlink exists and (b) is providing high-speed Internet to people who don't have any other options -- these are remarkable accomplishments.

It is frustrating sometimes dealing with customer support that doesn't have a phone number and takes days to weeks to respond to customer support requests (i.e., tickets). But, you know what? I'll take Starlink with all it's warts and zits over ANY OTHER ISP that is available where I live.

Sometimes we forget how good we have it, don't we?

Have a great day!

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I used ISP/RSP

u know what ISP means - internet service provider

RSP - retail service provider

It is the way they changed things with the NBN downunder

I have used Dodo as my email client since 2004 & they use POP3 only.  I keep all my emails since 2004.  I have written this b4

U use what u want to use, and I will use what I want to use.  And what about all the other people in the world still on POP3, oh wait, I wrote about that too

The SMTP has nothing to do with an email client, I wrote that too; enclosed is a copy from Dodo tech about it

It is more than 7-10 days for StarLink tech to do an initial contact!  Any contact will do, but I have had nothing all month!  WTF man, I am paying $139/month for silence?  If there are not enough tech to go around, why isn't there more being hired?  Why can't we talk to them, why do things by web chat where it is a 1 sided chat?  Why don't they update their answers on their website?  The answers there are far & few.  Most companies have set up an AI to chat with, why not StarLink?  For a forward company, they are so far behind in customer relations, like none at all.  At this rate, I may have to set up my own SMTP.  If I do, I will charge StarLink for that service, because they should supply that service with their monthly charge.

They are my ISP/RSP, why don't they act like it?  Have you searched SMTP on their contact/search/support page on your home page?  They know they are meant to supply it, as they said they block port 80, or is that 25; it was a long time ago when I looked last, that is how long this saga has gone on.  That is what I mean about their answers, they are incomplete.  For $139/month, I don't know if the aggravation is worth the speed.  I might be better off going back to 13.2Mb/s

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