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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

setup email not recieved


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I had ordered Starlink last June 2022. I provided a deposit. Unfortunately the service was not available at that time. So. refund was provided.

I was able to order service in June 2023. However I did recieve the equipment. But I did not recieve and email for the new set up.

I tried using the previous account to set up but it states incorrect account. Try another. I am being billed now for the second month and still unable to set up.

I have retried all three emails I use but no confirmed recover email was provided.

Please advise if you can assist as I can not contact Starlink directly via telephone or email.

I am in canada I am unsure if this makes any difference.

 

Regards

AM

 

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