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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

New HP Zbook FireFly laptop will not connect to wifi


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I have a client the is upgrading to a new HP Zbook Firefly G10 laptop using an Intel WiFi 6E AX211 adapter with the newest driver version 23.20.1.1.  When she trys to connect to her Starlink router it just gives a message "Can't connect to this network".  We're able to connect to a phone hotspot so the wifi adapter is working.  Currently there are 9 other devices connected and working just fine.  We've restarted the Starlink router multiple times but still cannot connect to WiFi.  WHat are we missing??

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