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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

HOWTO/GUIDE: Factory Reset Starlink


StarlinkLeader

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HOWTO Factory Reset Starlink Dish & Router

If you encounter any issues during the setup or use of your router, you can factory reset it. The router will take a few minutes to reboot, and will require you to reconnect and set a new Network ID and Password.

Circular Starlink: Gently push the button on the bottom of the router until the light turns blue and release.

Rectangular Starlink: Power cycle Starlink (unplug the router from power and then plug back in) 3 times in a row. The router will take a few minutes to reboot, and will interrupt your service until you set up again. You can expect the light on the bottom of the router to be illuminated when complete. There are no lights on the front of the router.

Starlink Mesh router:

  1. Power cycle the mesh (unplug from power and then plug back in) 3 times in a row.
  2. When repairing the node, make sure you connect to your primary Starlink router's network. Do not connect to your mesh node's new "STARLINK" network that appears after plugging it in.
  3. Open the Starlink App. After 1-2 minutes, the Starlink App will prompt you with a "PAIR MESH NODE" notification.

Note: A WiFi network name is also called an SSID. A Wifi password can be referred to as a network security key, WPA key or WAP/SPA2 passphrase.


Notes: You can factory reset via Starlink mobile app however if you cannot connect, or dishy cannot connect - Its recommended to manually factory reset your starlink router.

 

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  • 2 months later...

Update:

 

How do I factory reset my starlink router and dish?

If you encounter any issues during the setup or use of your router, you can factory reset it. The router will take a few minutes to reboot, and will require you to reconnect and set a new Network ID and Password. Network name will appear as "STINKY" or "STARLINK" in device WiFi settings.

Standard (Circular): Gently push the button on the bottom of the router until the light turns blue and release.

Standard (Rectangular) & High Performance: Power cycle Starlink (unplug the router from power and then plug back in) 3 times in a row. The router will take a few minutes to reboot, and will interrupt your service until you set up again. You can expect the light on the bottom of the router to be illuminated when complete. There are no lights on the front of the router.

Starlink Mesh router:

  1. Power cycle the mesh (unplug from power and then plug back in) 3 times in a row.
  2. When repairing the node, make sure you connect to your primary Starlink router's network. Do not connect to your mesh node's new "STINKY" or "STARLINK" network that appears after plugging it in.
  3. Open the Starlink App. After 1-2 minutes, the Starlink App will prompt you with a "PAIR MESH NODE" notification.

Note: A WiFi network name is also called an SSID. A Wifi password can be referred to as a network security key, WPA key or WAP/SPA2 passphrase.

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This is a dreadful way to perform a hard reset. What’s wrong with a button? Why are there no status lights on the router? I’ve had to buy decent networking equipment since the Starlink offerings are so restrictive and in the event I have to reset the network, I’ve also got to pull Starlink out of bypass mode by performing a factory reset?! Did you guys take a look at any contemporary offerings before deciding on this incomprehensible arrangement?

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On 4/19/2024 at 8:08 PM, JimboJones said:

This is a dreadful way to perform a hard reset. What’s wrong with a button? Why are there no status lights on the router? I’ve had to buy decent networking equipment since the Starlink offerings are so restrictive and in the event I have to reset the network, I’ve also got to pull Starlink out of bypass mode by performing a factory reset?! Did you guys take a look at any contemporary offerings before deciding on this incomprehensible arrangement?

@JimboJones, no one here works for Starlink we all are (or were) customers. We feel your pain, but we didn't cause it. 😉 

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