greazy steve Posted October 15, 2022 Share Posted October 15, 2022 Is anyone having issues trying to transfer ownership of Starlink? I keep getting an error when submitting the ticket. It has happened multiple times. Thanks Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/ Share on other sites More sharing options...
StarlinkLeader Posted October 16, 2022 Share Posted October 16, 2022 What error are you receiving? This is key information to resolving the issue. Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/#findComment-1252 Share on other sites More sharing options...
greazy steve Posted October 18, 2022 Author Share Posted October 18, 2022 it says "an error has occured" in red at the bottom under add attachmets. Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/#findComment-1266 Share on other sites More sharing options...
RicochetStarlink Posted October 20, 2022 Share Posted October 20, 2022 Are you trying to attach a file? If so, what kind of file? PDF? Something else? Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/#findComment-1274 Share on other sites More sharing options...
greazy steve Posted October 21, 2022 Author Share Posted October 21, 2022 yes, I have attached a jpg file. it says a jpg is ok to attach... 1 Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/#findComment-1280 Share on other sites More sharing options...
greazy steve Posted October 21, 2022 Author Share Posted October 21, 2022 I did the same thing on a laptop and it worked and I received an email right away with a confirmation saying that they would work on it. strange that the app did not work. 1 Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/#findComment-1283 Share on other sites More sharing options...
RicochetStarlink Posted October 28, 2022 Share Posted October 28, 2022 On 10/21/2022 at 7:04 AM, greazy steve said: yes, I have attached a jpg file. it says a jpg is ok to attach... My experience has been that attaching anything other than a PDF or text file results in "an error has occurred" -- both in the app and on the web. Can you create a PDF containing your JPG and attach that to a message? @greazy steve, glad to hear this works for you. Quote Link to comment https://starlinkforum.net/topic/552-transfer-ownership/#findComment-1313 Share on other sites More sharing options...
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