StarlinkLeader

What exact issues are you having? Your post lacks any direct details in regards of the actual issue. E.g What errors are you having issues with? We cannot assist with the lack of customer support - However if full details of your issue is provided we can assist.

Yes, If you just keep the account active - Then no need to transfer it.

Have you tried resetting your router?

Just use shielded cable? With the appropriate Ethernet tips that support grounding.

Go into your Starlink app and select the the settings tab on the bottom, in here you will see Split 2.4/5Ghz Networks. Toggle the switch to the right and you will see a little bit of blue just left of the toggle, you have enabled the split. This will create 2 networks

Update: Question: Is starlink suitable for live broadcasting? Answer:

Hi sickdog check via the Starlink.com website, login to your current Starlink account and you can check your new plan pricing there.

I’d assume it’s to cover more resellers or corporate.

As the equipment is damaged, I would simply purchase a new starlink via the app/web whilst logged in - Then await the new kit to arrive, then cancel old damaged service. As far as Im aware there is no easy replacement process. Then claim the damage costs with your insurance provider ( if it applies ) Hope this helps 🙂

Have you received any emails? Have you searched for starlink within your email account? Has your payments been coming out all ok?

This forum section is for announcements, news. Feel free to post in the technical support section.

You can use the " KIT # " on the starlink box to create a new account. You can also possibly find the code, serial number on the router. However within support.starlink.com:

Please create a new thread with relevant information.

Yes you can setup Starlink then setup a point to point wireless bridge between starlink and your other building. Then hook up a 3rd party access point such as UBNT mesh AP's or TPlink Mesh access points.

Moving this thread to the appropriate category

Have you submitted a support ticket to Starlink in regards to this issue?

Update your phone and/or download a lower version APK of the starlink app however it is not recommended.

Do you have access to your account still? I'd recommend sending in a support ticket.

Wrap the cable in a protectant. e.g a wrap thats got de-icing properties. The kit is designed to be installed once and thats it - Unplugging, replugging in whilst the cable is obviously frozen will damage any cable connection including the solder within the cable joint into the head.

Have you received your starlink dish yet?

Thank you for this! Its really helpful.

PureVPN is highly recommended and is compatible with Starlink. Connect from multiple devices Multiple global locations Easy to use Highly secure & great support. Check out PureVPN Starlink Page for more information.

Enable bypass mode within advanced settings in the WiFi area of the app. Bypass mode needs to be activated in order to turn on ethernet.

The account is most likely locked due to the many incorrect attempts. Try from a different device and firstly reset the password - https://auth.starlink.com/forgot-password

Better way to monitor network statistics for starlink is - Get a raspberry pi and put it on the starlink wifi network, or via ethernet and conduct periodic speed and network tests. Numerous options to use in terms of applications/scripts. Also you could use other simple consumer grade network monitoring devices such as fing - fing.com