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Posts
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Everything posted by StarlinkLeader
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My Starlink Internet Hijacked???
StarlinkLeader replied to Josh's topic in Starlink Troubleshooting & Questions
https://support.starlink.com/ Search wifi pass on that page @Karenmiller -
Ground Station Problem
StarlinkLeader replied to R Moudry's topic in Starlink Troubleshooting & Questions
Hi @R Moudry This issue is not related to the groundstation. Its related to the IP subnet that your starlink has been assigned, the "ipwhois" information. There isn't much you can do unless you run a VPN to a local IP - Not really worth it to watch local advertisements? -
Many customers are experiencing 100mbps + downloads and support responses within 12-24 hours. Posting on multiple threads is not going to resolve the issues you have with Starlink. I know your frustrated but escalating posts, replies against Starlink isn't going to help. Feel free to PM me and we'll sort something out. Glad to hear it got sorted out @Linda Baldwin
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Router is getting no power
StarlinkLeader replied to Northstar's topic in Starlink Troubleshooting & Questions
The unit has failed - Contact Starlink support and request a replacement. -
Sell starlink within the same cell
StarlinkLeader replied to B737thu's topic in Starlink Troubleshooting & Questions
Source: https://support.starlink.com/ -
Whilst I'd love to help 100% its very difficult in regards of billing. There could be a number of reasons why your transaction is declining or failing: Bank/Payment processor is having issues and/or has blocked certain transactions Your region/area may not be supported, and/or blacklisted due to chargebacks. Browser/session issues Billing Backend - May have issues in terms of your billing dates, deposits & shipping etc. If its prorata and a deposit amount has changed which needs balancing this may cause issues with producing your monthly billing cycle - ( Just an assumption, not insider information ) Have you tried using a different debit card?
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Cannot access my email account
StarlinkLeader replied to David Garner's topic in Starlink Troubleshooting & Questions
Its very difficult currently. However there is an option: https://auth.starlink.com/forgot-password Click on Alternative email. Enter your account number Phone number & Full name Then you progress through the recovery of your account. This may involve Starlink verifying email change via telephone, and via your alternative email. -
Exterior weatherproof enclosure
StarlinkLeader replied to Captain Bob's topic in Starlink Troubleshooting & Questions
For a marine environment by any chance? There is a number of marine application style domes that you can get - Mount the starlink inside, cable then comes out very secure IP6* rated ports. -
Have you checked spam folder? Also have you attempted to reset password?
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I suspect a grounding issue or cable problem. is the conduit ( PVC ) filled with water by any chance?
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Reports have increased - Are you seeing congestion/outage issues? Feel free to reply with: Bandwidth rates - Internet only. ( WiFi only indicates your RF interference 😄 ) Outages, Time Period of which connectivity is offline or not 100%. Region
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Starlink is a genuine satellite internet service provider. Starlink which is largely successful - Is not a scam. Have you completed the basic troubleshooting steps? What outage errors are you seeing on the app?
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My Starlink Internet Hijacked???
StarlinkLeader replied to Josh's topic in Starlink Troubleshooting & Questions
Elon and his team decided to change WiFi names to Stinky upon firmware updates/reset. -
Sell starlink within the same cell
StarlinkLeader replied to B737thu's topic in Starlink Troubleshooting & Questions
Hi Britt Currently not possible as transfer of dish ownership has been paused. -
No monthly bill??
StarlinkLeader replied to Chris.edwards's topic in Starlink Troubleshooting & Questions
Hi There Have you received *any* emails at all from starlink? Checked spam folder? -
Lost Access to Login Account
StarlinkLeader replied to Botley Farm's topic in Starlink Troubleshooting & Questions
Have you tried to login via the old email address and or tried to reset the password on the old email address? -
How to monitor Starlink Coverage?
StarlinkLeader replied to StarlinkLeader's topic in Starlink Resources
No, However its a nice setup. Fair bit of work has gone into the UI, mapping raw sat constellation data which isn't easy. -
UPDATE: Congestion issues have decreased. Public reports of issues have decreased in the past 48 hours - https://downdetector.com/status/starlink/
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Offline - Searching (home installation)
StarlinkLeader replied to Ostryer's topic in Starlink Troubleshooting & Questions
Have you done a factory reset? Turning it off and on doesn't do much other than, well booting it on. Factory Reset - Turns on an update seek function - Whereby when the satellite(s) ping out, your terminal says hello any updates, im running version x.x.x.x then the satellite will return saying yep, or no and the link to download it. Your router, dishy then updates - Telling it the appropriate frequencies to a) listen on first, b) connect on and c) connection profile Thats why new, or stowed starlink terminals don't connect immediately - because they don't have the provisioning configuration aligned to the current version of configuration on the network. So satellites don't reply back, until they have been updated. E.g if dishy terminal is two versions out of date, needs a factory reset to get a message from the satellites saying " heres an update ". -
Currently there is decent congestion on starlink - May explain some of the issues your seeing speed wise even after removing obstacles.
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Greetings all Starlink users. " Unofficial update on congestion/slow data speeds" Starlink terminal users maybe experiencing slow data speeds and/or congestion currently in some regions. Starlink RV users in areas of high usage/demand will also be experiencing slow speeds. Whilst engineers work on increasing capacity, and SpaceX is launching more satellites - Be patient, unless your terminal has been offline for longer than 24 hours - Resetting, or restarting your starlink system will not achieve higher bandwidth results or less congestion. If your terminal has been offline for longer than 24 hours, check out https://support.starlink.com for further instructions on how to get your terminal running again. Why is there currently slow speeds? Some regions from our research are experiencing high congestion, low connectivity due to over subscription - E.g Too many clients spread across too little satellites, spectrum bandwidth is being pushed resulting in high congestion levels. Whilst a large number of RV dish terminals are roaming to other areas of which are already at capacity, this is pushing some regions to the limit of the spectrum available. Whats going to solve this problem? - Engineers with lots of coffee.... - More satellites launched to handle capacity alongside groundstations - RV users not venturing into overcapacity areas, or using RV terminal permanently in areas or cells which are typically not available or pending registration status due to capacity. <- This is a problem I'm unsure how they will solve. More updates to come. Feel free to post your speedtests, outage logs and region here in this thread if you are experiencing congestion issues. This will help further users identify if they too maybe experiencing region congestion.
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Dish may need to be at current registered service address.