StarlinkLeader

Hi @foleyjames Feel free to check out this fix: Let us know if it works 🙂

" Degraded Service " Starlink Message Check your dishy for obstructions Solar Events, Weather and congestion can cause disruptions. Network updates/outages can also cause issues. If your service is down for longer than a few hours - Contact support or submit a query in our troubleshooting section.

Works really well 🙂 ( Will pm you my results ) - Speedfusion works fine. Will be getting a 2nd terminal for testing across peplink soon 🙂

Connectivity is back to normal. This issue has been resolved. Please contact support or submit a query to our support section. https://starlinkforum.net/forum/8-starlink-troubleshooting-questions/

Connectivity issues have dropped for some users whilst other users are still experiencing issues or degraded service messages. Fix - Stow, power down for 30 minutes then reconnect. If you are continuing to have connectivity issues - Post here -> Starlink Support

More information to come. If your issue to unrelated to the update, post a query in our support section - Starlink Support

Connectivity issues - " degraded service " message may appear. Disconnect terminal, stow and attempt to reconnect in 30 minutes.

Appears that an update is causing some connectivity issues for some users in the last 12 hours. Problems with your Starlink? Submit a query here.

According to SpaceX Twitter: View the official starlink map

What errors are in the outages logs?

Howto fix Outlook starlink mail issues: issue is caused by microsoft not recognizing your sudden change of location/IP. - Close outlook - Login to outlook web based mail first - https://outlook.office.com/mail/ - Reopen outlook and try send/receive. Let us know if you have any more issues, this fixed the issue for us.

HI Steve I wouldn't change it tbh - If it works it works 🙂

In all honesty I wouldn't be using a flat ethernet cable when there is 100w of PoE going down it at 50v+. Thats asking for issues. - I would revise the plan, you may not get a square dishy - Enabling you to run typical PoE cable. You could easily use a outdoor duct with seals eitherside for the cable to go through.

Don't worry a dishy will be delivered to you eventually - There is no priority to certain users unfortunately, filtering between such customers would be impossible. The initial plan was to beta test, provide terminals to key groups and communities in direct urgent assistance of connectivity. There is other options you could try and find such as local WISP's - Wireless Internet Providers. The good part about getting a terminal later than everyone else - less bugs, outages when you eventually get your unit. Feel free to reach out if you have any further queries.

You can order a new Starlink PoE adapter either via submitting a support ticket or buying a new one from the starlink store, accessible via your App or starlink account at starlink.com.

Safe to say its most likely due to scaling - Expected bandwidth usage maybe higher per user than predicted. Keep an eye on the availability map Which area in particular?

I'd assume without looking at a traceroute that its a bad route. You could run a VPN out to AWS to get better speeds from the dream machine? ( im not sure if it does VPN? ) What protocol is your backup running on?

Starlink mobility is now in production - See the post below for more information about using Starlink with your RV/Boat or vehicle.

There is a few out there - Plenty in Ky have received dishes. If you haven't received yours yet - I would get in touch with starlink support.

What version of starlink app?

If you register a VOIP line and get a PSTN gateway for your current phones, then link the gateway into your VOIP line - yes. However retaining your original number depends on the VOIP provider you choose. Starlink does not provide PSTN, VOIP services.

Download pingplotter, Check to see if there is any packet loss. I'd assume there is slight packet loss across a certain route and its causing issues. You may need to run a VPN - This will keep a stable encrypted connection whereby QoS/ingress connection is held better than the raw route. - I would recommend submitting a support ticket to Starlink, with other users having the same issues - Engineers can review the number of reports for platform connectivity issues/errors and they will investigate ( or at least should ) If your MS teams video is run via a VPN e.g tunnel - Most likely better connectivity

It may work however couldn't be sure since its forbidden in your country.

You could try using a VPN, all depends on your network and requirements.

Billing Note: Charges are not pro-rata, may want to wait until your monthly billing date and then sign up for portability to avoid multiple billing dates for the same service.