RicochetStarlink

As for your question about a 3% obstruction leading to dropouts... it might and it might not. No matter what the cause -- obstructions, power outage at the receiving end, service-provider outage somewhere on the Internet, etc. -- sooner or later, there's gonna be an outage. Every self-respecting, network-based service must be resilient to occasional network outages. So, like I said before 3% seems pretty minimal to me... not enough to worry over too much. As far as I know, the ONLY way to contact Starlink support outside a support ticket (which requires a subscription) is through that email address. However, Starlink Support may not respond to non-subscribers...

In short, yes. However, with Starlink Roam, I believe that you can suspend service when you are not using it.

@Italian pete, I don't think the V1 round "dishy" satellite antenna will be useful with your V2 setup. As for the router, maybe, but I can't say for sure. I don't have experience with the equipment in the V1 Starlink kit.

We just moved from NM to TN. We have had Starlink Residential service since April 2022. After discussing our planned move with Starlink Support, we decided to bring Starlink with us to TN. Just before we unplugged Starlink in NM, I updated our service address to TN. When we arrived in TN, I unboxed the kit, set it up, and in 15 minutes, we had Internet. This turned out better than I could have expected imagined. I had explored many Internet provider options in Tennessee and nothing suitable was available -- including Starlink. However, as an existing Starlink customer, they were happy to provide service here. The upside of that is that I am seeing much more consistent speeds because, for the most part, no one in TN has Starlink. With all the problems that people report here on the forums, I wanted to report my success story for encouragement. Cheers!

The standard Starlink Residential Kit consists of the rectangular satellite receiver (aka "Dishy"), a router and a 75' connecting cable. The router itself does not have an ethernet port. The older, round satellite receiver has been discontinued. The Starlink store does offer an Ethernet port for about $25.00USD. This Ethernet port goes inline between the antenna and the router. Basically, the cable from the antenna plugs into the Ethernet port and a cable comes out of the Ethernet port that is plugged into the router. Traffic on the Ethernet port goes directly to the Internet and is NOT processed by the router. Some customers install the Ethernet port, connect a third-party router to the Ethernet port and then put the Starlink router in "bypass" mode. This disables the Starlink WiFi network and let's the third party router handle ALL traffic -- WiFi, Wired, etc. It sounds to me that this is the most likely scenario for you. HTH.

@SKJ, sorry to hear about your water troubles. I got my Starlink kit in March 2021. I have used Starlink without any physical issues since that time. Until a week ago, I lived in the desert in New Mexico where the rain comes rarely, though when it does, it is fierce. Never an issue with moisture there. Last week, I moved to the more humid climes of Western Tennessee. The transfer of service was seamless and Starlink was up and running 15-20 minutes after unboxing. I'll have to keep an eye on the moisture situation with Dishy here. We have much more rain and humidity (and morning dew) are frequent. I wish I could offer you a solution. Have you reached out to Starlink Suppotrt?

Try clearing the app from memory and restarting. Try logging in with the User ("head") icon... Power you phone off and back on. Try logging in... Mobile apps aren't so much complicated as they are using navigation and data entry paradigms that are popular in the mobile app world. Those are tend to be different than PC apps.

First off it's only 3% of the signal, so if you can't get it you still have 97%. Seems like a lot of worry over a little to me. As for whether that elevation zone would ever be used, I can't say. That's a question for Starlink support.

I don’t know if Starlink Business allows for more than one static IP address. To get an authoritative answer, open a ticket with Starlink Support.

You cannot change your Starlink IP address location. However, othered here have had then same issue resolved by contacting MLB duppprt. Search the forum for MLB.

Starlink Roam is an option, but it has a lower priority than Residential. Also,while it is possible to switch from Residential to Roam, you cannot switch from Roam to Residential without buying a new Kit.

@JohnJ, you need to get an official answer from Starlink Support. To do that, open a ticket through the support app.

The antenna head sits atop a motor that will rotate and tilt the antenna into the proper orientation. If you are in the northern hemisphere, it will face north; in the southern, south. just be sure that there a no (or minimal) obstructions in the direction that Dishy points.

@Dblake06, Rhe original owner must transfer the Starlink kit to you through Starlink Support. The procedure is well documented in the Starlink Support pages, https://support.Starlink.com. If the original owner is not available, your best bet is to send an email to starlinkresolutions@spaces.com. Include as many details as possible…, and then wait patiently. Support had been taking up to a week — and sometimes more — to respond to requests…

@Flavio_Tulio, Eu não falo português, então perdoe qualquer erro aqui. Estou usando o Google Tradutor (https://translate.google.com) para entender sua solicitação e responder. A maioria das VPNs requer algum software no dispositivo cliente para operar. Você instalou o software cliente para sua VPN? Mesmo com o software cliente instalado, algumas VPNs não são compatíveis com o Starlink porque o Starlink usa CGNAT (Conversão de endereço de rede de nível de operadora) que interfere no protocolo VPN.

@rdpar, to my knowledge, there is no way to disconnect them using the Starlink app other than changing your WiFi password and then only updating the password on devices that should be connected. How did you discover these 10 unknown private devices?

@Johnny 788296, have you opened a support ticket? Have you been able to resolve your issue? @casaaurea, when did you open your support ticket?

@chulew, The point of the $99 reservation is to get you "on the list". To my knowledge, there has never been any commitment by SpaceX to lock in pricing at the time of the reservation. Once Starlink becomes available for a customer in the reservation queue, they are offered the opportunity to purchase the Starlink kit at the then current price. If you pursue the scenario you described above, you will be cancelling your service and starting new service with no guarantees on being able to start up service with the "used" unit. When you return your equipment, your service will be cancelled... and you'll have to get back in the queue. Your service is tied to the Starlink kit shipped to you by Starlink. You could by a used kit from someone and have the seller transfer it to you, but that process has recently been overhauled by Starlink because it was previously unreliable.

The ice-melt feature is either on or off as far as the configuration goes. However, I believe it is temperature-sensitive and only begins heating the Dishy when needed. I don't think you'll find any way to control it from a public service like IFTTT since there is no public API to your Dishy. Why do you want to control this feature "dynamically"?

@Hunter, There are numerous things that could be the issue here. Having more detail on how your Starlink kit and mesh router are configured might help narrow down the potential issue. In the meantime, have you setup the Starlink kit without bypassing the router, then connected at least two devices to ensure that you are getting Internet connectivity in a typical Starlink setup? If not, I suggest trying that to ensure that all is well with the Starlink connection first. Then, on "...the phone I am setting up on the App...", be sure that you have cellular data disabled when setting up your mesh router. If not, the Internet access you are reporting may actually be coming from your cellular provider, not from the mesh router network. Hope that helps a bit. Maybe with more information we can dig deeper.

If there is no white light, the router is not powered up. Try unplugging the power cable from the outlet and from the router. Let it sit for about 30 minutes. Then plug both ends back in. If that doesn't work, reach out to Starlink Support. They have diagnostic tools that should prove helpful.

@Scott Koffinas, any progress here?

If you have not already done so, please try resetting your password using the Forgot Password? link on the login page at https://support.starlink.com. If you are unable to reset your password or cannot login to the support web site after resetting your password, continue to the next option. In these forums, the email address starlinkresolutions@spacex.com has been recommended many times as the place to turn for these kinds of issues. Send an email with as much detail as possible and then be patient. Starlink Support personnel are currently overwhelmed with the increasing popularity of the service. It may take them a week or more to respond, but when they do get to you, they are generally very, very helpful. Hope that helps.

@Michelle Adam, Did you try using the Password Reset link on the login page?

Starilnk Roam (formerly Starlink RV) and Starlink Best Effort service are both deprioritized on the network when there is congestion. That means that folks who have Starlink Residential get better throughput than you do. So, the issue could be local congestion that causes your traffic to be deprioritized. However, that is pure speculation. There are a number of threads on this Forums about Starlink on a boat. They can be found by searching on "boat"... Ultimately, the answer to your question will come from Starlink Support. I suggest opening a Support ticket with your questions using the mobile app or the Starlink support web site.